AN ETHEREAL DESTINATION Aqua captures the essence of a holiday by the sea. Spheres, shells, and drop shapes merge with a reimagined 90s aesthetics that echoes the vibrant energy of Ibiza and a color palette inspired by the water.
BLUE AGATE AND ROCK CRYSTAL At the core of Aqua are the captivating hues of blue agate and quartz rock crystal, hand-carved and polished by our skilled artisans and set in 18K gold-plated silver. Ethereal hues that evoke the movement and clarity of water.
RECYCLED SILVER As part of our commitment to using more responsible materials, we are introducing recycled silver in the manufacturing of many of our pieces. The recycled silver we use comes from sources verified by recognized organisms.
Stones: quartz natural rock crystal
Length: 47 mm
Weight: 3.53 g
This piece is crafted with natural gemstones, valued for their beauty and rarity. please note that gemstones are delicate by nature and therefore should be handled with care as well as stored safely to avoid any scratches or damages.
Hoop stacking system: choose a single hoop as the foundation of your looks, then add your favorite pendants for infinite combinations.
*Gemstones may slightly vary in tone due to their natural origin
Mocha strives for world-class online shopping experience for all of our customers. Most of our orders are dispatched from our Head Office in Oakleigh South, VIC. We generally process orders within 1-2 business days.
Custom items such as: Name-it bracelets, embossed items and the Reborn collection will take 5-10 business days to despatch.
Individual special order items can vary between 2-6 weeks for despatch, depending on the complexity.
Domestic Shipping
Standard Shipping ($9.95 or free for orders above $100): 2-6 Business Days
Express Shipping ($14.95): 1-3 Business Days
International Shipping
Standard International Shipping ($20): 1-3 weeks depending on destination
Express International Shipping ($60): 2-5 business days depending on destination
*Please note that customers are responsible for import duties and taxes*
At Mocha we pride ourselves on quality product and excellent customer service. We want you to enjoy your shopping experience & enjoy your goodies even more!
OUR POLICY (In-store & Online)
Please retain receipt as proof of purchase.
Receipt is required for all exchanges and returns with no exceptions.
Mocha is not obligated to provide a refund for change of mind, so please choose carefully.
Mocha will exchange or offer a credit note for change of mind provided the product was not purchased on layby, is unworn, in its original condition and with tags attached within 14 days.
All products returned for refund due to fault will have to be assessed by Mocha’s Head Office before a refund will be issued. Mocha offers a 6 month care program on our products with Von Treskow and Bianc brands offering a 12 month care program.
If a product is assessed by Mocha’s Head Office is deemed to have a manufacturing fault, Mocha reserves the right to exchange, replace, repair or issue a credit note before offering a refund, provided that the product is returned within the care program period with proof of purchase.
Items on our Reduced To Clear range or Warehouse Sale range may have some degree of imperfection that should not affect the items intend use.
Mocha does not offer exchange or credit for any sale items and personalised items
For hygiene reasons, earrings, face masks, and hair accessories cannot be exchanged.
Gift Vouchers and Credit Notes are valid for 3 years and 12 months from date of purchase respectively, they are to be treated like cash and will not be replaced.
Some important returns information.
1. Customers are responsible for all return postage costs for exchanges and credit notes. Mocha will provide a postage paid return label for items that are wrong or damaged on arrival, or become defective within 6 weeks of purchase.
2. Please ensure both sender’s address and return address are clearly displayed on the outside of the parcel.
3. We recommend sending your return by registered post as Mocha will not be liable for any return parcels lost in transit.
4. If a package cannot be tracked and does not arrive at the above address no exchange or credit note will be given.
5. Returns must be sent in appropriate packaging to prevent damage in transit. Mocha is not liable for the loss/damage of items being returned.
If you are dissatisfied with anything you have purchased or the service you have received please contact Mocha by emailing us at online@mocha.com.au or call us on
(03) 9543 4928