Mocha strives for world-class online shopping experience for all of our customers. Most of our orders are dispatched from our Head Office in Oakleigh South, VIC. We generally process orders within 1-2 business days.
Custom items such as: Name-it bracelets, embossed items and the Reborn collection will take 5-10 business days to despatch.
Individual special order items can vary between 2-6 weeks for despatch, depending on the complexity.
Standard Shipping ($9.95 or free for orders above $100): 2-6 Business Days
Express Shipping ($14.95): 1-3 Business Days
Standard International Shipping ($20): 1-3 weeks depending on destination
Express International Shipping ($60): 2-5 business days depending on destination
*Please note that customers are responsible for import duties and taxes*