Mocha Online VIP Program

Frequently Asked Questions

Everything you need to know about Mocha's Online VIP Program

Simply by signing up with your email address. Please click on the pink Rewards button near the bottom of the page for more details.

Unfortunately this program is strictly online only. Purchases in stores are NOT eligible. Points earned through the program can only be redeemed online.

We offer you a variety of ways to earn, including purchasing items online, following Mocha on social media, and celebrating your birthday with us.

Please click the pink Rewards button near the bottom right of the page for more details.

You can redeem your rewards points as cash to spend on our online store.

Please click the pink Rewards button near the bottom right of the page for more details.

Simply by using our referral link after you become a member. Your friend will receive a $10 voucher and you will be rewarded with the same upon their first purchase.

If you have an existing online account with us, points from your past purchases should be available under your login. If you don't see them, please contact us for assistance.

If you have only shopped in stores before, we would love for you to be part of the Program and enjoy the online shopping experience. Please get in touch, as we would love to offer you bonus rewards based on your past support for Mocha.