If you have seen something you love and it is not quite right for you, let us know!  We can request special adjustments from Von Treskow including:


Specialty sizes
Change of coins
Size adjustments


Rings

We readily stock most Von Treskow rings in size 6-8 online and in stores (subject to availability).  We are able to order in either smaller or larger sizes as well as specific coins (subject to availability).


Please refer to our Size Conversion Chart below.


Size Conversion Chart


Coins

Von Treskow designs their pieces using a range of authentic coins Australian and International coins.  If you have seen a design you like and would like to swap the coin, please contact us at online@mocha.com.au to see if your request is possible.


Please Note:  The use of authentic coins means not all years and values are readily available which may impact the wait time.


Bracelets

Small Mama, Medium Mama, Big Mama bracelets can be customised smaller or larger to suit your specifications (within limitations).  The fee to increase/decrease size may vary subject to the design and the amount of adjustments needed.


For a quote, please contact us at online@mocha.com.au or alternatively speak to one of our friendly staff members in-store who will be able to assist you.


Bangles

Von Treskow bangles can be customised smaller or larger to suit your specifications (within limitations). The fee to increase/decrease size may vary subject to the design and the amount of adjustments needed. 


 For a quote, please contact us at online@mocha.com.au or alternatively speak to one of our friendly staff members in-store who will be able to assist you.


Other Products (Not Stocked)

If you would like to purchase an item which Mocha does not stock and does not require any adjustments, we can order the piece for you free of charge!


Please email online@mocha.com.au for any special request orders.


Time Frames

Special orders from Von Treskow have a turnaround time from 2-4 weeks.   We are unable to provide change of mind returns, or exchanges for Special Orders.
Please Note:  this is subject to change, based on the specifications provided and the availability of stock.

Costs

Please note any special orders incur a minimum fee of $35 (subeject to your specifications).  If you would like to make an adjustment not listed, please kindly contact us at online@mocha.com.au