MEMBERS LOYALTY PROGRAM

MOCHA LOYALTY PROGRAM TERMS & CONDITIONS 
The Mocha Loyalty Program Terms and Conditions set out in this document concern the operation of the Mocha Loyalty Program, any promotional activity and loyalty transactions that arise as a consequence of the Mocha Loyalty Program. 

The Member Terms and Conditions may be modified at any time without prior notification by Mocha in its absolute discretion. Despite anything to the contrary contained in this document, any modification to the Terms and Conditions may be applied to a Member retrospectively. 

Mocha will not accept any liability for any email communication to any Member that is misdirected, lost or not received.Mocha may collect personal information from the Members for the purpose of facilitating the Mocha Member Reward Program. 

In its absolute discretion, Mocha reserves the right to cancel, terminate, modify or suspend the Mocha Loyalty Program at any time.In the event of any discrepancies, Mocha's decision in its absolute discretion will be final and binding. 

Mocha's decision in relation to all matters arising in relation to the Mocha Loyalty Program is final and binding. 

MEMBERS | MEMBERSHIP 
1.  An individual is deemed to be a Member of the Mocha Loyalty Program when they sign up on the Website or disclose information in store at time of purchase. 
2. Membership of the Mocha Loyalty Program is open to all individuals. 

3.  Mocha reserves the right to refuse or terminate membership of the Mocha Loyalty Program without prior notice or reason and in its absolute discretion. 
4. Membership is not transferable.  

5. It is the responsibility of the Member to update their membership details.
6. A Member can at any time terminate their membership by providing written notice to Mocha. 


BENEFITS

1. Members of the Mocha Loyalty Program will be entitled to receive benefits. 

2. Mocha reserves the right to vary the benefits at any time and without notice. 

3. Mocha Loyalty Program commenced on April 1st 2016 & was amended on the 24th September 2018 to the "Mocha Member Reward Program." In the update of the program, loyalty points will no longer continue as of the 24th December 2018 as the program switches to 10% off any full priced purchase over $120 (Terms & Conditions Apply). Any customers with loyalty points must redeem their points prior to the 24th of December otherwise all points will be considered void and non transferable. Customers are unable to redeem 10% discount and remaining loyalty points concurrently. 

4. All sales prior to the commencement date will not carry over to the Mocha Loyalty Program. 

5. All members will receive 10% any full priced purchase over $120. This cannot be used in conjunction with any other offer or promotion and must be redeemed at the time of purchase. 


For any further questions on the Mocha Member Reward Program please feel free to email us at online@mocha.com.au.      



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